
The Rise of Emotionally Intelligent Chatbots: Transforming Customer Engagement
In the ever-evolving landscape of AI, emotionally intelligent chatbots are emerging as a game-changer in customer engagement. Unlike traditional chatbots that merely process queries, these advanced systems leverage Natural Language Processing (NLP) to understand and respond to human emotions, creating more personalized and empathetic interactions. Understanding Emotionally Intelligent Chatbots Emotionally intelligent chatbots utilize sentiment analysis,…