
This E&S Carrier is Implementing Natural Language Processing, New Claims Tech
AM Specialty Insurance Co., a rising player in the Excess & Surplus market, is pioneering a tech-led transformation in claims handling. Under the leadership of Nishad Lad, head of Data and Software Development, the insurer has integrated Natural Language Processing (NLP) into its core claims workflow—harnessing AI to streamline bordereaux processing and claims classification. 💡…